Links You Can Use: March 25-29

In this week's Links You Can Use, we want to highlight one article in particular that had us thinking.

Yesterday, the New York Times ran a great feature about how to get ahead in the workplace. The proposed solution may seem counter-intuitive in our competitive corporation-driven world: altruism. How would helping others make us happier with our jobs? Adam Grant, the organizational psychologist interviewed for this piece, explains it this way.

“In corporate America, people do sometimes feel that the work they do isn't meaningful. And contributing to co-workers can be a substitute for that.”

This is an echo of a sentiment we've expressed in an earlier post about job satisfaction -- that a meaningful connection between effort and reward is one of the three job factors that encourages employee retention.

Links You Can Use: Dec. 31-Jan. 4

A Happy New Year to everyone!

In 2013's first Links You Can Use, surveys show that employees are experiencing more stress but are taking fewer sick days (the bad news), but also that workplace wellness programs work (the good news). In addition, find a good breakdown on the importance of "training your successor." Managers shouldn't be worried about grooming their own replacements. Instead, they should try to maintain a level of complexity, if possible, for their staff to keep them interested in staying with the company. After all, complexity is one of the three requirements for job satisfaction.

Uh-oh. One of your more experienced staff members is leaving to pursue other opportunities, taking years' worth of institutional knowledge and experience. Read this blog post to see why managerial oversight of training and career development will help minimize employee turnover. (Triple Pundit)

Links You Can Use: December 3-7

This week, we watch as big companies like Netflix struggle with unprecedented issues when using social media. In other news, learn how to conduct more productive meetings, how to get people to do things they don't want to do, and survive the holiday season.

And to end on a bright note: if divorced spouses can run a business together, then there's hope for the rest of us who work and interact together!

It's often a great idea to promote public awareness of company milestones and achievements using a strong business social media strategy. However, it's not so great if the Securities and Exchange Commission (SEC) views it as a violation of public disclosure regulations. In July, Netflix CEO Reed Hastings boasted on the company's Facebook page that "Netflix monthly viewing exceeded 1 billion hours for the first time ever in June." The SEC issued their warning just this week. (CNBC)

Links You Can Use: November 26-30

In this week's Links You Can Use, see how smoke-free environments have impacted the workplace, and how to deal with stress at work, especially at the onset of the busy holiday season. And in other news: do conflicts involving English-speaking ability and foreign accents constitute a diversity issue?

About 23 states (roughly half of the U.S. population) have smoke-free workplace laws, which some attribute to the recent decline in heart attacks. But some experts are saying it's not enough. (FOX News)

The economy is still undergoing some hardship, and the holiday season has just begun. So chances are many businesses are working harder with fewer resources. Check out these organizational tips to keep stress levels down among your workers. (Forbes)

Links You Can Use: November 12-16

Find out how to establish a cohesive work culture, how to "manage up" when a supervisor seems difficult, and why it's best to have zero expectations about privacy when using work email. All this, and more, in this week's Links You Can Use.

What's the most important thing in establishing a culture at work? One expert says it is the people you choose to hire and offers tips on selecting candidates. (Chicago Tribune)

A clinical psychologist offers advice on how to "manage up," especially when dealing with difficult bosses. (American Psychological Association)

Plugging the Brain Drain

The statistics are breathtaking: according to the Pew Research center,  every day from now until 2030, ten thousand Baby Boomers will turn 65. (1) Every day.

In other words, hordes of working people are retiring, planning to retire, or thinking about retiring.

Who are these people? Very often, they’re the people in your organization who best know the whys and wherefores of your projects and procedures. They’re the ones who have so internalized tasks and deliverables that they’ve never even written the steps down. They’re the ones who remember why a certain project succeeded and why another failed and how that affected the company’s direction. In short, they are the holders of what’s known as organizational memory.

And they’re retiring.

What can you do to capture their knowledge? How can you make sure they don’t take the organizational memory with them?

Emergency Preparedness in the Workplace

Last week the East Coast was rammed by Hurricane Sandy, which is now the largest Atlantic hurricane on record, as well as the second costliest (following only 2005’s Hurricane Katrina). In its wake, over a hundred people have been killed, thousands of homes have been destroyed, and millions have been left without power.

A firm that performs catastrophe risk modeling “estimates… $20 billion in insured losses and $50 billion in economic losses in the United States.” These losses cannot be calculated just by property damage, but also by reduced productivity. Many workers lost hours or days of work due to power outages, mass transit suspensions, bridge and tunnel closings, evacuations, and other city- and state-wide measures implemented to protect citizens.

Cases like Sandy prove that it’s imperative for businesses to plan ahead—both for emergencies and for operational continuity in case of building closings, power cutoffs, and transportation shutdowns.

Links You Can Use: October 15-19

In this week's "Links You Can Use," we discover some companies are allowing employees to bring their children to work every day (without a daycare facility on the premises). BusinessWeek interviews some workers about their reactions to this innovative arrangement. In other news, research shows that having six or fewer hours of sleep could lead to weight gain and the development of diseases like diabetes. And CNN features the financial situations and strategies of individuals and couples who plan to retire within 10 years.

An emerging trend that attempts to resolve the work-life balance issues parents face... bring your child to work—every day. (BusinessWeek)

We all know that exercise and a balanced, nutritious diet are key to avoiding chronic conditions and excess weight. But a new study highlights the important relationship between poor sleep and body fat storage. (NPR)

CNN features eight profiles across the U.S.—individuals and couples who vary in age, occupation, and retirement goal date—on how they plan to retire. (CNN)

* The opinions expressed at these linked websites do not reflect the opinions of Harris, Rothenberg International, Inc. (HRI). HRI is not responsible for the accuracy of any of the information reflected on these sites.

Links You Can Use: October 8-12

With the ongoing presidential debates, conversations about politics may come up at work--but we would all like to avoid open conflict if possible. Below are some ways to prevent heated arguments in the workplace. Also, find out how to be more efficient, start conversations (even if you're a bit shy), and deal with co-workers who just aren't picking up the slack in this week's Links You Can Use.

With Election Day just a few weeks away, people can get emotional about their beliefs and ideologies, but here are four ways to preemptively address any potential political conflicts in the workplace. (Memphis Business Journal)

How to Protect Yourself From Identity Theft & Corporate Hacking

During the month of June, the professional networking site LinkedIn got hacked. The website has over 161 million users, and a hacker published over six million passwords without usernames to prove his technological prowess. And what were the most common passwords? Confounding, obscure words such as “link,” “1234,” “princess,” and… “monkey.” Obviously, some LinkedIn users are not NSA-level security experts.

But it’s a problem that trickles up to the executive level. Less than a year ago, the hacker group Anonymous broke into the data of “global-security consulting firm Stratfor” and a follow-up investigation revealed that even the top leaders of a global intelligence company used weak passwords! Anonymous got a hold of information like credit card details and private email addresses from Statfor’s clients including Bank of America, Wells-Fargo, Sony, Google, the United Nations, and the U.S. military.

Links You Can Use: October 1-5

Is "a few weeks" too short a time for maternity leave? Does the convenience of mobile devices outweigh their possible security risks? When it comes to violent workplace incidents, are there always warning signs or do people "just snap?" All these questions—plus more—get addressed in this week's Links You Can Use.

Yahoo's CEO Marissa Mayer announced she would take only a few weeks of maternity leave, and one blogger weighs in on whether this level of commitment would set unrealistic expectations for working mothers. (Slate Blog)

Employees bringing their own mobile devices to work may be convenient, but the practice comes with certain security risks. This article outlines the pros and cons. (BusinessWeek)

The average number of doctor visits per year has gone down in the past decade, which can be attributed to population trends and access to health insurance. (New York Times)

Workplace violence has become a growing concern due to a recent flurry of incidents involving disgruntled employees. Check out this interview with a psychiatrist on the subject, as well as our own expert opinion about identifying early warning signs for disturbing or inappropriate behavior at work. (CBS News)

Interested in improving your communication skills? Here are three great tips for "managing transactions, developing relationships, and handling crises." (Sustainable Business Forum)

* The opinions expressed at these linked websites do not reflect the opinions of Harris, Rothenberg International, Inc. (HRI). HRI is not responsible for the accuracy of any of the information reflected on these sites.

Effective Email Marketing: How to Avoid the Trash Bin & Get What You Want

Email marketing campaigns are a great way to let people know about a new product, service, or event; to have them sign up for a newsletter; donate money, etc. However, not all organizations make the best use of this method and execution is poor.

People have various reasons for not reading emails. To prevent your email from getting discarded without a glance, here are some tips to maximize the number of conversions.

(In case you don’t know, a conversion is when an email recipient heeds your call-to-action; it is distinct from the response to the offering itself. In other words, the conversion rate tells you how well people reacted to the campaign, and the sales or number of sign-ups tells you how many people responded to the offering.)

To increase your conversion rate, just follow these steps: 

Links You Can Use: September 24-28

Sometimes, even with a fancy smartphone or tablet lying around, nothing beats a pen and pad of paper. But advances in technology are definitely causing some office items to get phased out. LinkedIn has a fun infographic showing survey participants' opinions of which common workplace objects they think are becoming extinct.

Speaking of LinkedIn, check out a great slideshow below about 12 underrated features that are available on the business networking site and app. In other news, discover whether there is a certain time of day where people are most productive, how reading hand signals can help you understand a speaker's state of mind, and some essential email marketing tips. All this and more in this week's Links You Can Use.

Are tape recorders and rolodexes becoming extinct in the office? Will they be replaced by more technologically advanced tools like cloud storage? (LinkedIn)

LinkedIn has over 33 million members, so chances are you're on it. But did you know about these 12 cool features available from the website and app? (CIO)

Study: Communicating Benefits to Employees? Better Do It in Person

We've already shared with you that employees have trouble understanding their benefits. But has there been research done to reveal solutions to the problem?

Gallagher Benefit Services recently released its 2012 Benefit Plan Report, which includes information based on a survey of 264 regional employers employing over 135,000 people.

Many interesting topics were discussed; this post focuses on one in particular: Methods used by employers to communicate benefits to employees and their perceived levels of effectiveness.

The methods used are not surprising. Email tops the list with 95.4% of respondents utilizing it to tell employees about their benefits; group employee meetings follow at 81.8%; and webcasts come in last at 40.5%. But what is surprising, at least to this blogger, is how little faith the respondents have in any of the mediums used.

Only one method received a “very effective” response of over 25%: one-on-one employee meetings, at 42.1%. In terms of combined “very effective” and “effective” responses, only one method received over 80%—again, one-on-one employee meetings. These are the methods that received a combined total of over 50%:

Links You Can Use: September 17-21

This week's Links You Can Use focuses on handling constantly complaining coworkers, impactful and impressive introductions, and dealing with down days.

The perpetual whiner. There's one in every workplace. Unfortunately, nodding and smiling to their rants may actually hurt you in the end, according to experts, so here are some alternative ways to handle grumps and bellyachers at work. (Wall Street Journal)

Making a good first impression is an important skill in business, so check out four solid tips on how to introduce yourself. (Inc.)

Slow day at work? Here are five suggestions on what to do when your workload is low. (The Daily Muse)

* The opinions expressed at these linked websites do not reflect the opinions of Harris, Rothenberg International, Inc. (HRI). HRI is not responsible for the accuracy of any of the information reflected on these sites.

Short & Tweet: (Mostly) Managerial Advice Under 144 Characters

Twitter didn’t invent the brief message; people have been saying important, useful, and even inspiring things in under 144 characters since humans started talking. Most, though not all, of these quotations are relevant to being a manager.

Abraham Lincoln: I do not think much of a man who is not wiser today than he was yesterday.

Albert Einstein: Imagination is more important than knowledge.

Albert Szent-Gyorgi: Discovery is seeing what everybody else has seen, and thinking what nobody else has thought.

Annie Lennox: Ask yourself: Have you been kind today? Make kindness your daily modus operandi and change your world.

Darrell Royal: I try not to make the same mistakes today that I made yesterday.

The One Big Secret to Changing Your Habits

Pursuing a goal like losing weight or putting an end to procrastination can start off great but then fall apart as time goes by. Usually, the big challenge is overcoming a bad habit and turning it into a good one. Easier said than done.

Fortunately for us, one journalist, Charles Duhigg, wrote a book on how to do just this. In The Power of Habit: Why We Do What We Do in Life and Business, Duhigg uses real-life examples from past business strategies and his own life on how to permanently change behavior.

According to Duhigg, “some habits are more important than others.” You start major changes in your life by concentrating on an important habit, known as a keystone habit, which will go on to influence other behaviors.

So far, so good. So what is a keystone habit?

Links You Can Use: September 3-7

In recent years, news stories of fraud, insider trading, and other dishonest business activities have prompted the question: are we doing enough to teach business students about ethics? In other news, human resource staff are struggling with filling in the gaps left behind by retiring Baby Boomers, and a worker survey reveals that job retention is largely the result of very personal preferences. All this and more, in this week's Links You Can Use.

Are business schools effectively teaching ethics to their students? Experts are saying no, but there are some ways to improve business ethics training. (Slate)

According to the Workforce Retention Survey, "Work-Life Fit" and "Enjoying What I Do" were two of the top reasons why people chose to stay with a job. These findings echo some of the points from our post about the requirements for job satisfaction. (American Psychological Association)

How to Make Your Work-Life Balance Program Successful

The New York Times recently ran an article about how some work-life balance programs, like flextime, become a “zero-sum game.” Many organizations have strived to improve the work-life balance of their workers, mainly by allowing parents to have more flexible schedules to attend to the needs of their children.

Unfortunately, this kind of flexibility has often resulted in more work for others. Even though it’s easier than ever to get things done outside of the office, workers still have to cover for their colleagues in meeting deadlines and making valuable face time with clients or customers. One flextime expert cites “colleague resentment” as a “reason that some work-life balance programs fail.” In these instances, the workload at least appears to go in only one direction—to workers without children.

Despite the best intentions, these programs might not be as successful as they can be, because those organizations fail to acknowledge the following realities:

Links You Can Use: August 27-31

In this week’s Links You Can Use, experts talk about how general population trends are impacting the workplace. For example, do caregivers of older adults have sufficient legal protection against employee discrimination? How will Generation Y affect the way we work in the year 2020? In other news, is PowerPoint becoming PowerPointless? And a leaked company document reveals that Apple’s sales team may indeed be a group of geniuses—in psychology! Finally, a 30-year study makes a startling discovery about the health of full-time working mothers.

Is there a workplace discrimination problem against employees who are caregivers of older adults? According to a study done by AARP, there are few laws that protect against this type of employee discrimination, despite the fact that care for older adults is increasing in the U.S. (AARP)

In just eight years, Generation Y workers will comprise 40% of the U.S. workforce. How will this affect the way business is done? (Wall Street Journal)